Communication Software White Papers

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How to Achieve a 3X ROI with Slack
sponsored by Slack
WHITE PAPER: Today's new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack.
Posted: 18 Jan 2024 | Published: 02 Dec 2023

Slack

The Future of Email and Applications is Social
sponsored by IBM
WHITE PAPER: The workplace is evolving – is your email application keeping pace? This resource details why the future of email and applications is social and details the many benefits a socially relevant email experience provides.
Posted: 05 Apr 2013 | Published: 28 Feb 2013

IBM

Achieving New Productivity Gains Through Unified Communications and Collaboration Solutions
sponsored by HP & Intel®
WHITE PAPER: The HP/Microsoft solutions for unified communications and collaboration aim to enable midsize organizations to optimize their own communications and collaboration by leveraging actual customer experiences to develop "best practices" for this area, thus reducing the operational costs incurred by disruptions and recoveries. Read this paper for more.
Posted: 20 Sep 2010 | Published: 20 Sep 2010

HP & Intel®

Maximizing ROI with the Microsoft-Polycom Unified Communications Solution
sponsored by Polycom, Inc.
WHITE PAPER: This whitepaper, aimed strategic decision makers, will discuss how you can reduce telephony costs, maximize your ROI and improve your business collaboration and communication activities.
Posted: 11 Jul 2011 | Published: 10 Aug 2010

Polycom, Inc.

Collaboration Is the next Game Changer in Customer Service
sponsored by Cisco
WHITE PAPER: This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

Cisco

What's New in Lync Server 2010- A Dell Perspective
sponsored by DellEMC and Intel®
WHITE PAPER: The next generation of communications is here. Lync Server 2010 and Lync 2010 provide sweeping changes to enterprise communications and build on the core Office Communications Server functionalities. With the use of virtualization and role collocation, customers can combine multiple functionalities into fewer machines.
Posted: 15 Jun 2011 | Published: 15 Jun 2011

DellEMC and Intel®

Triumphing Over the Information Maze
sponsored by Microsoft
WHITE PAPER: This article focuses on the need for transparent collaboration, and clearly demonstrates the value of collaborative systems that work: they save money and they boost revenue.
Posted: 15 Sep 2009 | Published: 15 Sep 2009

Microsoft

Empowering Drones to Support UK Safety Officials
sponsored by FourNet
WHITE PAPER: In this white paper, learn how 4net Technology is helping to address the shortcomings of drones with a Mobile Drone Kit that utilizes Avaya Equinox, a powerful gateway for calling messaging, conferencing and collaboration.
Posted: 27 Sep 2019 | Published: 27 Sep 2019

FourNet

Making the Back Office Pay: Measuring and Increasing Productivity while Reducing Costs
sponsored by Aspect
WHITE PAPER: Understanding how to manage many different types of back-office tasks in the most consistent and efficient manner is a perplexing challenge. This paper will describe how automated workforce optimization is the solution. Continue reading to learn how to improve the customer experience while decreasing required staffing through predictive modeling.
Posted: 10 Aug 2010 | Published: 10 Aug 2010

Aspect

Video Communications Benefits for Midmarket
sponsored by Cisco Systems, Inc.
WHITE PAPER: Access this exclusive resource to find out how video communications are benefiting midmarket enterprises and what your organization can do to take advantage of the new technology.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.