DATA SHEET:
Dell offers CompleteCare Accidental Damage Service -- a repair and replacement solution for select systems and peripherals that covers select accidental damage not covered by your Limited Warranty.
WHITE PAPER:
Faced with the need to meet client demands for cloud-based IT support, systems integrator Computer Sciences Corporation (CSC) needed to find a new infrastructure that was built to handle cloud deployments. Read this case study to discover the approach they took.
EGUIDE:
In this expert guide, our editors examine SLAs in the era of cloud computing to help readers understand their use and a comprehensive analysis on drafting a proper SLA for your business needs,
EZINE:
In this three-part handbook, learn about key cloud service-level agreement topics, including: three steps that will help organizations create effective cloud SLAs, why hybrid cloud SLAs are harder to define, how to avoid critical public cloud mistakes, and more.
WHITE PAPER:
IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure...
WHITE PAPER:
Learn about a tablet-based approach for troubleshooting network and applications issues that helps you get to the root cause faster and more effectively than ever before.
CASE STUDY:
This case study explores the solution one of your peers implemented to meet the growing needs of their client base, ensure availability, performance, and security, and increase their competitive advantage in the cloud services market.
WHITE PAPER:
Choosing the proper backup and recovery plan for SQL Server can be a daunting task. Read this white paper and learn which model best suits your organization and can ease administration.
EGUIDE:
This expert e-guide explores essential factors to consider when evaluating a cloud service provider. Discover what to look for and how to voice your requirements up front to ensure you get the most from your cloud environment.
