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The metaverse explained: Everything you need to know sponsored by TechTarget ComputerWeekly.com INFOGRAPHIC: The metaverse is considered to be the next evolution of the internet, and its possibilities are virtually infinite to those who learn how to master this new digital universe. In this infographic, we put together everything you need to know about the metaverse. Posted: 09 Mar 2022 \| Published: 09 Mar 2022 TOPICS: IT Industry \| IT Infrastructure \| Virtual Communities

Collaboration solutions: Solutions for small and medium business sponsored by IBM RESOURCE CENTER: Check out this IBM resource center to identify collaboration software solutions specifically geared towards small and medium-sized businesses. Posted: 18 Feb 2009 \| Published: 18 Feb 2009 TOPICS: Collaboration \| Intellectual Property \| Messaging Software \| SMBs \| Software Selection \| Unified Messaging Systems \| Videoconferencing Systems \| Virtual Communities \| Virtual Offices \| VPN

Taking on Virtual Agents to Handle Global Smartphone Users sponsored by ConvergeOne EGUIDE: Explore the growing acceptance of virtual agents and find out how Vivino, the world's most downloaded wine app, configured their contact center and improved customer experiences for millions of global smartphone users speaking different languages. Posted: 23 May 2018 \| Published: 23 May 2018 TOPICS: Artificial Intelligence \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| Mobile CRM \| Virtual Communities

Project Management for the Modern Age sponsored by Citrix Online UK EBOOK: This e-book will show you how to implement virtual collaboration tools throughout the life cycle of a project to leverage the benefits of collaboration and partnership. Posted: 07 Sep 2010 \| Published: 07 Sep 2010 TOPICS: Collaboration \| Collaborative Product Development \| Partnerships \| Project Management \| Unified Messaging \| Virtual Communities

Solution Spotlight: Creating a Strong Customer Experience Management Strategy sponsored by TechTarget Customer Experience EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more. Posted: 05 Dec 2012 \| Published: 05 Dec 2012 TOPICS: Collaboration \| Communications Systems \| Contact Center Management \| Customer Loyalty \| Customer Profiles \| Customer Satisfaction \| Customer Service \| IT Agents \| IT Departments

Presentation Transcript: Driving Collaboration Efficiency - H.264 High Profile sponsored by Polycom, Inc. PRESENTATION TRANSCRIPT: Polycom continues bringing leading-edge, standards-based technologies to visual communication. This is an advantage that resonates across all applications and industries. Read this transcript to learn how Less Delivers Much More! Posted: 27 Sep 2010 \| Published: 27 Sep 2010 TOPICS: Network Management Software \| Project Management Software \| Teleconferences \| Teleconferencing Services \| Videoconferences \| Videoconferencing Standards \| Videoconferencing Systems \| Virtual Communities \| Web Conferences \| Web Conferencing Services

The 7 Deadly Skills of The Perfect Employee sponsored by Skillsoft WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied. Posted: 23 Apr 2012 \| Published: 23 Apr 2012 TOPICS: Certification Programs \| eLearning \| Employee Performance Management (EPM) \| IT Agents \| Training \| Training and Educational Services \| Training Software

The Changing Role of the CIO sponsored by Hewlett-Packard Enterprise PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more. Posted: 28 Nov 2012 \| Published: 28 Nov 2012 TOPICS: CIOs \| IT Agents \| IT Best Practices \| IT Industry \| IT Infrastructure \| IT Service Management \| IT Services \| IT Spending

Delivering IT to the Virtual Workforce sponsored by Citrix WHITE PAPER: Uncover the four key requirements of workshifting, the technologies needed to achieve them, and the solutions that can provide these capabilities to your organization. Posted: 13 Aug 2013 \| Published: 30 Jun 2011 TOPICS: Applications Management \| Data Center Design \| Data Center Networking \| Data Security \| Mobile Workers \| Network Appliances \| Network Architectures \| Network Design \| Network Infrastructure \| Network Management \| Network Performance \| Network Security \| Network Traffic Management \| Networking \| Networking Hardware \| Remote Offices \| Remote Users \| ROBO \| Server Consolidation \| Virtual Communities \| Virtual Desktop Infrastructure \| Virtual Offices \| Workforce Management Software \| Workforce Planning

IBM DeveloperWorks sponsored by IBM SOFTWARE DOWNLOAD: The Internet provides great opportunities for networking and learning – and IT is no different. Register now for developerWorks and create your profile for access, not only to articles, webcasts and software downloads, but also a wealth of other IT professionals. Posted: 09 Jun 2011 \| Premiered: 09 Jun 2011 TOPICS: Collaboration \| Professional Organizations \| Social Networking \| Software Development Tools

SIG Reports