Managed Service Providers White Papers, Software Downloads, Definition and Webcasts

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Big Data: Delivering an Agile Infrastructure for Time-Critical Analytics in Telecommunications sponsored by IBM WHITE PAPER: This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads. Posted: 15 Nov 2013 \| Published: 31 Oct 2013 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| CRM \| CRM Analytics \| CRM Analytics Software \| Customer Loyalty \| Customer Satisfaction \| Data Analytics \| Data Management \| Data Management Software \| Data Mining \| Data Mining Software \| Management Service Providers \| Telecommunications Industry \| Telecommunications Industry Organizations \| Telecommunications Service Providers

MSPs: Documentation, RMM Tools and Security Portfolios sponsored by Quosal EGUIDE: In this expert e-guide, learn what makes MSP documentation essential in today's world. Additionally, discover how RMM tools are focusing on ease of use, integration and cloud, and the automation of MSP operations. Posted: 16 Jun 2017 \| Published: 09 Jun 2017 TOPICS: Managed Security Services \| Management Service Providers

Advanced Case Management for Smarter Government sponsored by IBM WHITE PAPER: Case management is an area in which many government agencies can benefit by using new tools and approaches. By reading this White Paper, learn how to unify information, processes and people to provide better, faster services and programs. Posted: 20 Aug 2010 \| Published: 20 Aug 2010 TOPICS: Business Process Management \| Business Processes \| Collaboration \| Customer Satisfaction \| Customer Service \| Governments \| Management Service Providers \| Risk Management

Communications service providers can ease data storage management sponsored by IBM WHITE PAPER: This resource examines the challenges of growing data volumes, and introduces a storage management, backup, and recovery tool that can ease the data management burden for communications service providers. Posted: 30 Oct 2013 \| Published: 30 Jun 2012 TOPICS: Backup Software \| Backups \| Data Analytics \| Data Governance \| Data Management \| Data Management Software \| Data Mining \| Data Recovery \| Data Security \| Data Storage \| Management Service Providers \| Security \| Security Management \| Storage Management \| Storage Management Software

Building Success in the Cloud sponsored by Citrix Systems, Inc. WHITE PAPER: Discover why Citrix cloud solutions are a clear choice for leading cloud providers, helping them quickly and profitably build differentiated and flexible cloud solutions that are right for their business and their customers. Posted: 29 Aug 2012 \| Published: 29 Aug 2012 TOPICS: Architectures \| Cloud Computing \| Cloud Management \| Customer Service \| Infrastructure as a Service (IaaS) \| Management Service Providers \| Platform as a service \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing

Hybrid Cloud Management and Automated Monitoring Tools for MSPs and Channel Partners sponsored by ConnectWise EGUIDE: In this expert e-guide, explore how to use remote monitoring and management and other automated tools to manage hybrid cloud environments. Discover how to evaluate both commercially available and homegrown automated tools, enable custom integrations to unify monitoring tools with ITSM, monitor legacy systems, and more. Posted: 01 Mar 2017 \| Published: 27 Feb 2017 TOPICS: Cloud Computing \| Cloud Management \| Hybrid clouds \| IT Best Practices \| IT Departments \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| IT Systems \| Management Service Providers

Managed Services or Break fix? One Size Doesn’t Fit All sponsored by GFI Software WHITE PAPER: This paper examines the benefits of Managed Services using the GFI Building Blocks program. Posted: 22 Dec 2010 \| Published: 22 Dec 2010 TOPICS: IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| Management Service Providers \| Network Infrastructure \| Network Management \| Network Management Services

A Better Way to Manage Desktops: HP Workplace Management Services sponsored by Hewlett-Packard Enterprise WHITE PAPER: Enterprises need to give employees a full, flexible and configurable managed desktop environment to meet diverse business requirements and user productivity needs. Find out how HP can help. Posted: 02 Sep 2014 \| Published: 29 Aug 2014 TOPICS: Desktop Applications Management \| Desktop Management \| Enterprise \| IT Departments \| IT Management \| IT Management Services \| IT Managers \| IT Service Centers \| IT Service Management \| IT Services \| IT Workforce \| Management Service Providers \| Productivity

Remote Monitoring and Management Tools Selection Tips for Solution Providers sponsored by Solarwinds N-able EGUIDE: This E-Guide from MicroScope.co.UK offers advice that will help MSPs and VARs find the ideal remote monitoring and management (RMM) solution for their organization. Posted: 17 Apr 2013 \| Published: 17 Apr 2013 TOPICS: Business Process Automation \| Management Service Providers \| Network Management \| Network Monitoring \| Network Service Providers \| Remote Access Software \| Remote Computing \| Remote Network Management \| Remote Users \| Systems Maintenance \| Systems Management \| Systems Software \| VARs

MSPs Move to the Cloud and Value-Based Pricing sponsored by Kaseya EGUIDE: The annual growth rates for managed services have accelerated over the past year and many MSPs are moving toward value-based pricing according to Kaseya research. Read on to find out why. Posted: 29 Mar 2015 \| Published: 29 Mar 2015 TOPICS: Cloud Computing \| Cloud Management \| Cloud Storage Services \| Management Service Providers

Managed Service Providers Reports