WEBCAST:
This presentation considers the advantages that come with real-time customer churn intervention. Watch now to discover how machine learning and text analytics can help your company step in at the right time to avoid losing valuable customers.
WEBCAST:
The SAS® Enterprise Data Integration Server gives you the power to know how to quickly attain and manage consistent and trusted data throughout your organization. This webinar will show how this single data integration solution can consolidate vendors, respond quickly to new data integration requirements, and even reduce the overall cost...
WHITE PAPER:
This resource describes an enterprise-grade cloud offering that combines the power of Oracle ERP applications with the simplicity of the cloud. Read on to learn how this approach transforms back-office operations while offering flexible deployment, global security and performance, and more.
WEBCAST:
This on-demand webcast investigates performance management and analytics tools that can help drive success in finance and risk management. Watch now to discover product updates, best practices, and more.
WHITE PAPER:
Rapid bottleneck identification (RBI) is a new testing methodology that allows quality assurance (QA) professionals to very quickly uncover Web application performance limitations and determine the impact of those limitations on the end user experience.
PRESENTATION TRANSCRIPT:
This paper discusses the results of numerous interviews Nucleus Research conducted with customers that decided to use IBM Cognos as their business intelligence and performance management solution in order to embrace, enhance and extend their SAP and ERP investments.
WHITE PAPER:
High system performance levels can ensure risk reduction and improve costs for business-critical systems. Read this paper to learn how to ensure system performance by combining performance engineering best practices with client delivery.
WHITE PAPER:
This white paper explores how business process management (BPM) can be used to streamline corporate payment operations for increased customer satisfaction and significantly reduced operational costs.
EZINE:
Tracking and identifying virtual machines on physical hosts or sorting out the source of I/O bottlenecks requires administrators to do investigative work. Software management tools can help, but business processes are also important for handling virtual system management. Learn some tips to make managing virtual environments a little bit easier.
EGUIDE:
In this SearchCRM.com expert e-guide, get an inside look at common practices for measuring contact center and organizational performance, and learn how you can transform metrics into a world-class customer experience.