Defragment Reports

Service Experience: The Next Value Driver for Global Business Services
sponsored by ServiceNow
WHITE PAPER: This guide sets forth a roadmap to begin the GBS experience journey based upon the lessons learned from several pioneering organizations.
Posted: 06 Oct 2023 | Published: 06 Oct 2023

TOPICS:  IT Management
ServiceNow

Computer Weekly – 22 November 2022: Cyber criminals target World Cup Qatar 2022
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, as the FIFA World Cup opens in Qatar, we examine the cyber security threats from criminals targeting the event. We report from the Gartner Symposium on the latest predictions for enterprise software development. And we talk to the CIO of Kyiv City Council about managing IT in the shadow of war. Read the issue now.
Posted: 18 Nov 2022 | Published: 22 Nov 2022

TechTarget ComputerWeekly.com

Computer Weekly - 12 July 2022: The most influential people in UK technology
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we reveal the 50 most influential people in UK IT for 2022, and talk to the winner of the 12th annual UKtech50, National Cyber Security Centre CEO Lindy Cameron. Also, we take an in-depth look at the crisis in chip supply and what's needed to solve it. Read the issue now.
Posted: 08 Jul 2022 | Published: 12 Jul 2022

TechTarget ComputerWeekly.com

Inside MLC Life Insurance's cloud journey
sponsored by TechTarget ComputerWeekly.com
EGUIDE: When MLC decided to move all its infrastructure, applications and services to the public cloud, its journey was more about people than technology. Learn how MLC overcame these people-related challenges in its move to cloud, improved its security posture and reduced infrastructure spending.
Posted: 17 Jul 2023 | Published: 17 Jul 2023

TechTarget ComputerWeekly.com

MicroScope – July 2023: The pressure to deliver
sponsored by MicroScope
EZINE: With technology always changing, it can feel like an impossible feat to keep up – we speak to experts about how the channel handles rapid change and the pressure this places on partners to meet customer expectations. Also read about major themes of the market and how the topic of return on investments needs to stretch beyond economics
Posted: 06 Jul 2023 | Published: 07 Jul 2023

MicroScope

Video: IT Priorities 2023 APAC
sponsored by TechTarget ComputerWeekly.com
VIDEO: Over half of respondents in this year's IT Priorities study have bigger IT budgets as they continue to make strategic investments in cyber security, cloud and automation. In this video, hear from TechTarget's APAC editor in chief on the top priorities of organisations and the major tech trends that are shaping IT buying decisions in the region.
Posted: 30 Mar 2023 | Premiered: 30 Mar 2023

TechTarget ComputerWeekly.com

CW Nordics - November 2022 - January 2023: Icelandic datacentres point way to greener IT
sponsored by TechTarget ComputerWeekly.com
EZINE: Iceland may soon become even more attractive to firms wanting to minimise their carbon footprint while using high-performance computing services. Read more about it in this issue. Also find out how a robo investment company, Nord Investments, is harnessing open banking to make thing easier for its clients.
Posted: 16 Nov 2022 | Published: 24 Nov 2022

TechTarget ComputerWeekly.com

Infographic: 5 cybersecurity trends for 2023
sponsored by TechTarget ComputerWeekly.com
INFOGRAPHIC: The key cybersecurity trends expected to shape 2023 run the gamut from the human behind the keyboard to tools embedding machine learning. Here's the lowdown on six trends IT services executives expect to encounter this year.
Posted: 16 Jan 2023 | Published: 17 Jan 2023

TechTarget ComputerWeekly.com

The Rise of the Employee Experience Platform
sponsored by ServiceNow
WHITE PAPER: This paper explores how employee experience platforms that make work easier and more productive for employees have become essential to a business' success.
Posted: 30 Jan 2023 | Published: 30 Jan 2023

TOPICS:  IT Management
ServiceNow

Magic Quadrant for the CRM Customer Engagement Center
sponsored by ServiceNow
WHITE PAPER: Read this report for an overview of the CRM Customer Engagement Center market and details on why ServiceNow is a Leader in 2021 Magic Quadrant.
Posted: 08 Jul 2022 | Published: 08 Jul 2022

TOPICS:  IT Management
ServiceNow