EGUIDE:
Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
CASE STUDY:
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
EZINE:
In this handbook, focused on digital disruption in the Asia-Pacific region, Computer Weekly looks at how business and IT leaders can implement a coherent and cohesive approach to digital transformation. Download the handbook now.
EZINE:
Software robots are being used by more than 20 local authorities in Sweden to carry out repetitive tasks previously done manually, such as document and data checks, freeing up social workers to make life-changing decisions for the needy.
EZINE:
With technology always changing, it can feel like an impossible feat to keep up – we speak to experts about how the channel handles rapid change and the pressure this places on partners to meet customer expectations. Also read about major themes of the market and how the topic of return on investments needs to stretch beyond economics
EBOOK:
In this automation architect’s guiding e-book, discover a walkthrough map of the steps required to lead your organization beyond task-centric automation toward an enterprise-wide strategy.
EZINE:
In this week's Computer Weekly, millions of people have difficulties when using websites – we find out how Boots is making its e-commerce offering fully accessible. Our new buyer's guide examines communications as a service. And we talk to Trainline's CTO about how the rail app provider survived and thrived post-pandemic. Read the issue now.
EGUIDE:
With the waning of global uncertainties, businesses are redoubling investments in IT as they anticipate revenue growth, but their spending patterns are continually shifting. This infographic shows Gartner 2020 IT spending forecast.
VIDEO:
With the help of automation, organizations can overcome these challenges for a variety of benefits. In this video, learn how offloading repeatable tasks from IT teammates can unleash strategic work and innovation for your business.
EZINE:
Read about Luxembourg's aim to play a larger role in the rapidly growing global financial technology market. Also find out how a Siri-like digital assistant will automate the completion of government service requests in Estonia.
